#54: The Role of Simplicity in Driving Customer Loyalty – B2B Marketer of the Year – Margaret Molloy

#53: Driving Loyalty in Shell worldwide – Pavel Los shares insights on his award-winning loyalty programmes

#52: Connecting with Community for Local Loyalty – with Dr Chris Arnold

#51: The Loyalty Magazine Awards

#50: KPMG Customer Research – Connecting with The New Customer

#49: ONE YEAR BIRTHDAY – Let’s Talk Loyalty – Loyalty Academy Competition

#48: Etihad Guest – Loyalty Insights from Etihad Airways

#47: Shirley King – Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle

#46: Dell’s Global Loyalty Lead – Exploring Gamification

#45: Loyalty Insights from India – Customer Strategy Network – Kunal Mohiuddin

#44: Leveraging Subscriptions to Create the Ultimate Loyalty – Repeat Spend

#43: Loyalty Marketing in B2B & Concepts Post-Covid – Dr David Cox

#42: Loyalty Leadership using NPS and Customer Lifetime Value – with Rob Markey, Bain & Company

#41: Bryan Pearson – Loyalty Personality of the Year and LoyaltyOne former CEO

#40: Loyalty Lessons From Wharton School’s Professor of Marketing

#39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler

#38: ebookers Bonus+ Rewards Programme

#37: A Compelling Concept – Return on Loyalty

#36: Rakuten Rewards

#35: What the Brits Want From Loyalty

#34: 119 Customer Loyalty Ideas to beat COVID-19

#33: Loyalty Insights from Epsilon

#32: AAdvantage & American Airlines – Caring for Loyal Customers through Challenging Times

#31: Innovative Ideas and Emerging Tech in Loyalty

#30: (Before Covid 19) Five UK Trends for 2020

#29: Rewarding Loyalty with Luxury Experiences.

#28: Corona Virus Challenges – Solutions for Convenience Retailers

#27: Customer Loyalty and Landscape Research – South African Insights

#26: Australia’s Favourite Loyalty Programme – flybuys – 5 Lessons Learned in 25 Years

#25: Skywards – Loyalty Programme for Emirates and Fly Dubai – Interview with Dr Nejib Ben Khedher

#24: Loyalty Academy and The Wise Marketer – Partnership Announcement

#23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change.

#22: Driving Loyalty Using CX or “Customer Experience” Mindset

#21: Loyalty Lessons from Australia

#20: Leveraging customer passions for your loyalty programme.

#19: Loyalty Experts Worldwide – An Interview with the “Customer Strategy Network”

#18: Trends in Loyalty – My Predictions for 2020

#17: Deon Olivier Discusses Fuel Loyalty, Health Insurance Loyalty and Propositions for Finance

#16: British Gas Rewards – Award Winning Loyalty Programme

#15: KPMG Global Report – The Truth About Customer Loyalty

#14: British Airways Executive Club – Airline Loyalty Insights

#13: Earth Rewards – A Loyalty Solution for the Environment

#12: Award-winning Loyalty in Italy – AS Roma and Advice Group

#11: Why Loyalty Programs Fail – FREE Report

#10: Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard

#9: 7 Lessons from 7 Loyalty Experts

#8: Lessons from a Loyalty Expert: Leanne Papaioannou

#7: Award-winning Loyalty Success and Storytelling in South Africa

#6: Driving Loyalty Through Charity

#5: Award-winning Loyalty – Insights from the Middle East

#4: The Loyalty Guru – An Interview with Mike Atkin

#3: Award-Winning Loyalty in Ireland

#2: Award-winning Insights from India – Sanjeev Nichani, Raymond Rewards

#1: Let’s Talk Loyalty