Let's Talk Loyalty https://letstalkloyalty.com/ Loyalty Marketing Podcast Thu, 01 Oct 2026 09:55:17 +0000 en-US hourly 1 https://wordpress.org/?v=7.1.2 Chili’s: Why Simpler Loyalty Is Driving Bigger Growth (#806) https://letstalkloyalty.com/improve-customer-retention-chilis-ep-806/ Thu, 01 Oct 2026 09:54:53 +0000 https://letstalkloyalty.com/?post_type=audio&p=7452

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]]> Inside the South African Loyalty Awards: What We Learned from a Year of Loyalty Innovation (#805) https://letstalkloyalty.com/inside-the-south-african-loyalty-awards-what-we-learned-from-a-year-of-loyalty-innovation-805/ Thu, 24 Sep 2026 03:23:06 +0000 https://letstalkloyalty.com/?post_type=audio&p=7449 The post Inside the South African Loyalty Awards: What We Learned from a Year of Loyalty Innovation (#805) appeared first on Let's Talk Loyalty.

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]]> Ahold Delhaize USA: Rethinking Loyalty in the Age of Personalisation & AI (#804) https://letstalkloyalty.com/ahold-delhaize-usa-rethinking-loyalty-in-the-age-of-personalisation-ai-804/ Thu, 17 Sep 2026 09:21:26 +0000 https://letstalkloyalty.com/?post_type=audio&p=7443

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]]> Epsilon: Beyond Points — Why Loyalty Must Become a Long-Term Business Strategy (#803) https://letstalkloyalty.com/client-retention-strategies-epsilon-ep-803/ Thu, 10 Sep 2026 08:23:21 +0000 https://letstalkloyalty.com/?post_type=audio&p=7434

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]]> Baker’s Delight: The Recipe for Emotional Loyalty (#802) https://letstalkloyalty.com/loyalty-program-marketing-bakers-delight-ep-802/ Thu, 03 Sep 2026 02:36:59 +0000 https://letstalkloyalty.com/?post_type=audio&p=7422

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]]> Inside Vinted’s CRM Strategy with Timothy Lange (#801) https://letstalkloyalty.com/customer-retention-marketing-vinted-ep-801/ Thu, 27 Aug 2026 08:27:27 +0000 https://letstalkloyalty.com/?post_type=audio&p=7421

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]]> Trust, Not Technology: Alice Sesay Pope on Leading AI Transformation That Customers—and Employees—Actually Believe In (#800) https://letstalkloyalty.com/customer-retention-strategy-trust-ai-ep-800/ Tue, 25 Aug 2026 09:15:43 +0000 https://letstalkloyalty.com/?post_type=audio&p=7417

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]]> Telstra Plus: Moving Beyond Points to Create Emotional Loyalty and Customer Value (#799) https://letstalkloyalty.com/retention-marketing-strategies-telstra-plus-ep-799/ Thu, 20 Aug 2026 02:44:52 +0000 https://letstalkloyalty.com/?post_type=audio&p=7416

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]]> Best of the Back Catalogue 2020: Paul Smitton on Asia Miles, Innovation & the Future of Airline Loyalty (#798) https://letstalkloyalty.com/improve-customer-retention-asia-miles-ep-798/ Tue, 18 Aug 2026 08:40:54 +0000 https://letstalkloyalty.com/?post_type=audio&p=7415

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]]> Dave Canty: Celebrating One of our Industry’s Most Respected Leaders (#797) https://letstalkloyalty.com/loyalty-marketing-dave-canty-ep-797/ Thu, 13 Aug 2026 09:05:31 +0000 https://letstalkloyalty.com/?post_type=audio&p=7411

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