What had been a fixed life three-year expiration structure was upgraded to an activity-based model in January of 2020 giving members the opportunity to keep and use their miles as long as they were active in the program in some way, at least within 18 months, as well as being a great improvement for consumers. The timing was really lucky for Cathay themselves, given that the global pandemic emerged very soon afterwards, furthermore, a massive digitization program had been launched in late 2019 part of Cathay’s plan to be prepared for anything, even as it turned out something as dramatic and unexpected as the COVID-19 pandemic in talking with some of my own friends in the airline industry, there is always a business continuity plan in place with airlines, but they seem to be usually designed to manage aircraft or airline safety issues.