Let’s Talk Loyalty Hosts

Paula Thomas

Paula Thomas

Founder & Show Host – Let’s Talk Loyalty
  • Created "Let's Talk Loyalty" - the world's first podcast for loyalty marketing professionals in August 2019
  • Twenty-five years blue-chip marketing experience
  • An award-winning podcaster, whose podcast is ranked in the top 3% of all podcasts worldwide AS
  • Former Judge for the UK-based International Loyalty Award
  • Author of the book “Driving Loyalty in Convenience Retail”
  • MBA from Ireland’s top university
  • Certified Loyalty Marketing Professional (CLMP)
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Amanda Cromhout

Amanda Cromhout

Founder & CEO of Truth
  • Deeply experienced loyalty consultant
  • Over 25 years of loyalty experience across international markets
  • Airline and retail executive prior to founding Truth
  • CEO of TRUTH, global consultancy serving its clients in loyalty excellence
  • Judge on the International Loyalty Awards
  • Judging Chair & Founder of the South African Loyalty Awards
  • Author of the annual South African loyalty whitepaper
  • Partner of the Customer Strategy Network
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Charlie Hills

Charlie Hills

MD & Head of Strategy - Mando-Connect
  • 25 years’ loyalty experience
  • Co-Founder of Mando-Connect, a loyalty specialist partnerships and rewards agency
  • Multi-Award winning (inc Best Programme, Best in Western Europe, Best Innovation, Best Use of Data)
  • Author of the “What the Brits Want from Loyalty” and “Understanding Loyalty in Europe” white papers
  • Editor at Large for The Wise Marketer, Faculty Member of the Loyalty Academy and Conference Speaker
  • Vice Chair of the IPM Incentive, Prize & Loyalty Community and Judge for the IPM Awards
  • Certified Loyalty Marketing Professional (CLMP)
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Carly Neubauer

Carly Neubauer

  • Co-Founder and Director of Elevate Loyalty and Pay2Elevate
  • Over 20+ years of experience in national business management, senior leadership and C-Level executive positions in fintech and loyalty
  • Co-Founder of WiiN Global
  • Board member of IMA MEAPAC
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