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Building Loyalty with Benefit Loves: Insights from Rachel Mercer, Loyalty Operations Manager at Benefit Cosmetics (#617)

Learn how Benefit Cosmetics drives member engagement through beauty rewards, exclusive treatments, and early product access in their Benefit Loves loyalty program.

Benefit Cosmetics Podcast
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Listen To The Benefit Loves Episode Here

About the Benefit Loves Loyalty Program

Benefit Loves Loyalty Program transforms beauty retail engagement across UK and Ireland with innovative rewards and exclusive experiences.

Today on Let’s Talk Loyalty, Benefit Cosmetics‘ Loyalty Operations Manager Rachel Mercer reveals how this pioneering beauty program builds customer relationships through personalized treatments and early product access.

Show Notes :

1) Rachel Mercer

2) Benefit Loves

3)  Benefit Cosmetics

4) European Loyalty Whitepaper

5) Mando-Connect

6) YouGov

Benefit Cosmetic's Benefit Loves Loyalty Program
Rachel Mercer, the Loyalty Operations Manager at Benefit Cosmetics for the UK and Ireland

Meet our guest

Our guest today is…

Rachel Mercer, the Loyalty Operations Manager at Benefit Cosmetics for the UK and Ireland

With 2.5 years at Benefit Cosmetics, Rachel has led the successful launch and strategic direction of Benefit Loves rewards program. Join us as she reveals exclusive insights into beauty loyalty trends, shares her vision for member engagement, and unveils exciting future developments.

You can connect with Rachel here:

Linkedin

Audio Transcript