Let’s Talk Loyalty” was the world’s first podcast and Loyalty TV is now the first TV channel for loyalty marketing professionals.

Our shows are created for loyalty industry professionals who specialise in designing, operating and optimising marketing programmes that drive customer loyalty.

As busy professionals, we often don’t have the time to read articles or industry magazines or attend conferences, so podcasts and on-demand TV shows are an increasingly popular way to stay up to date on industry insights.

Our goal is to create channels where the global loyalty community can continually learn from each other.

We release new podcast episodes three times every week – a short show on a Tuesday, and interviews with leading global brands published every Wednesday and every Thursday.

Our Thursday episodes are also recorded and released as video content on Loyalty.TV

If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.

Loyalty Marketing Podcast Paula Thomas

About Me:

Paula Thomas is an award-winning podcaster with over twenty-five years blue-chip marketing experience, with almost a decade leading consumer loyalty programmes across multiple sectors including telecommunications, the energy sector, banking and airline loyalty programmes.

She is from Ireland and lives in Dubai.

Paula created “Let’s Talk Loyalty” in 2019, the world’s first podcast dedicated to loyalty marketing professionals. She then created Loyalty.TV in 2023.

“Let’s Talk Loyalty” and “Loyalty.TV” are now leading media sources in the loyalty marketing industry globally.

To date, the show has been downloaded over a quarter of a million times, and it is ranked in the top 3% of all podcasts worldwide.

“Let’s Talk Loyalty” and “Loyalty.TV” feature interviews from the world’s leading loyalty practitioners.

Global/Fortune 500 brands who have appeared on the show include Microsoft, Ikea, American Airlines, Emirates Airline and Boots (UK) among others, and to date, the show has released over four hundred episodes exploring world class customer loyalty concepts.

Paula is a former judge for the “International Loyalty Awards”, and the author of the book “Driving Loyalty in Convenience Retail”.

She holds an Executive MBA from Smurfit Business College, one of Ireland’s top universities, and is a “Certified Loyalty Marketing Professional”.

She can be contacted at paula@letstalkloyalty.com.