The Australian Loyalty Association is the peak body for loyalty and customer engagement professionals in Australia, bringing together leading brands, partners and practitioners to define best practice and advance the loyalty industry.
Established in 2013, the ALA delivers a national program of events, education and research designed to build capability and drive measurable customer value.
Its flagship initiatives include the Asia Pacific Loyalty Awards and the Asia Pacific Loyalty Conference, alongside a year-round calendar of networking events, educational courses, and industry insights.
The ALA community represents many of Australia’s most recognised brands, including Qantas Loyalty, Woolworths Group, Flybuys, Telstra and NAB, supported by a growing network of over 5,800 loyalty professionals across the region.
For more information, visit https://australianloyaltyassociation.com/
The New Zealand Loyalty Association brings together the country’s leading loyalty and customer engagement professionals to share insights, benchmark performance and advance customer strategy.
NZLA supports the growth of loyalty across New Zealand through research-led insights, peer-to-peer learning and industry collaboration.
Its flagship initiative is the NZLA Loyalty Leaders Summit, alongside participation in the Asia Pacific Loyalty Awards and Asia Pacific Loyalty Conference, and a growing program of industry engagement.
The NZLA community includes leading brands such as Air New Zealand, BNZ, Foodstuffs, One NZ and Mastercard, supported by a growing network of over 600 members.
For more information, visit https://www.nzloyaltyassociation.com/
The South East Asia & India Loyalty Association connects loyalty and customer engagement professionals across South East Asia and India, supporting the growth of customer loyalty through shared insight and collaboration.
SILA represents a rapidly evolving regional loyalty landscape, spanning Indonesia, Malaysia, India, Singapore, Vietnam, Thailand and the Philippines. It brings together leading brands and partners to share knowledge, navigate regional nuances and elevate program performance.
Its flagship initiative is the SILA Loyalty Leaders Summit, alongside participation in the Asia Pacific Loyalty Awards and the Asia Pacific Loyalty Conference, supported by a growing regional engagement program.
The SILA community includes organisations and programs such as 7-Eleven, Metro, Minden.ai, KrisFlyer, GrabRewards, GoPay, Tata Neu and AirAsia Rewards.
For more information, visit https://www.asianloyaltyassociation.com/