#98: Innovative Technology Driving Loyalty – Whatsapp, Voice Marketing & Payment-led Loyalty

#97: South African Loyalty Insights with Loyalty Expert – Deon Olivier

#96: IAG Loyalty Shares New Trends including eStore, new Banking Propositions and Employee Loyalty

#95: British Gas Rewards – Summary of Insights from this Award-Winning Loyalty Programme

#94: Global Coalition Loyalty Insights with Payback’s CEO Bernhard Brugger

#93: KPMG and The Truth About Customer Loyalt‪y‬ (summary episode)

#92: The Increasing Importance of Loyalty in a Changing Media Landscape with Epsilon

#91: British Airways – Summary of Insights from Loyalty Manager Niall Rooney

#90: Subscription Innovation Driving Restaurant Loyalty in South Afric‪a‬

#89: Introduction to Earth Rewards – A Loyalty Solution for the Environmen‪t‬

#88: Loyalty Innovation in China with Lagardère Travel Retail

#87: Roma Football Club Connects with Loyal Fans

#86: Coalition Loyalty in Colombia with Puntos Colombia

#85: Why Loyalty Programs Fail – Summary Episod‪e‬

#84: Virgin Red Loyalty Programme Launches in the U‪K‬

#83: Summary of Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard

#82: Global Airline Loyalty Programme Insights with Evert de Boer

#81: Let’s Talk a LITTLE Loyalty – Summary of Interview with Loyalty Expert: Leanne Papaioannou

#80: Loyalty Trends in APAC by Epsilon’s Ashish Sinha

#79: Let’s Talk a LITTLE Loyalty – Summary of Loyalty Success and Storytelling in South Afric‪a‬

#78: Yes Rewards from ENOC – Fuel, Food & Convenience Loyalty in UAE

#77 – Let’s Talk a LITTLE Loyalty – Award-winning Loyalty Insights from the Middle East

#76: Loyalty Programme Liability Management – Len Llaguno, Founder of Kyros Insights

#75: Let’s Talk a LITTLE Loyalty – Summary of Interview with Mike Atkin – The Loyalty Guru

#74: Australian Consumer Loyalty Research – Mark James CEO Customology

#73: Let’s Talk a LITTLE Loyalty – Summary of 3Plus Telecomms Loyalty Programme in Ireland

#72: Global Predictions for Loyalty Marketing in 2021

#71: Let’s Talk a Little Loyalty – Raymond Rewards India

#70: Ikea Family Club with Aaron Mitchell – Global VP Loyalty

#69: Let’s Talk A Little Loyalty – Introduction

#68: Mindful Marketing & Loyalty Insights from Scandinavia.

Loyalty for Small Companies – Driving Lucrative Loyalty

#66: Loyalty Statistics & Loyalty Programme Performance in India – What Does Success Look Like

#65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel’s Inevitable Rebound

#64: Customer Based Corporate Valuation – Daniel McCarthy of Emory University

#63: Vodacom South Africa Launches Vodabucks

#62: The Value of Loyalty Members as a Media Asset

#61: Yuu Rewards, Hong Kong’s New Coalition Programme

#60: BP Discusses Driving Loyalty in Fuel & Convenience Globally

#59: Epsilon Talks 121 Loyalty, Contactless Loyalty and Emotional Loyalty

#58: Global Loyalty Insights from Comarch’s Sidney Dunn

#57: Award-winning loyalty programme in Mauritius – Wiiv Rewards

#56: Head for Points – Interview with the UK’s leading website for frequent flyers

#55: Vodafone UK’s Loyalty Programme – Very Me Rewards with Camilo Courtenay

#54: The Role of Simplicity in Driving Customer Loyalty – B2B Marketer of the Year – Margaret Molloy

#53: Driving Loyalty in Shell worldwide – Pavel Los shares insights on his award-winning loyalty programmes

#52: Connecting with Community for Local Loyalty – with Dr Chris Arnold

#51: The Loyalty Magazine Awards

#50: KPMG Customer Research – Connecting with The New Customer

#49: ONE YEAR BIRTHDAY – Let’s Talk Loyalty – Loyalty Academy Competition

#48: Etihad Guest – Loyalty Insights from Etihad Airways

#47: Shirley King – Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle

#46: Dell’s Global Loyalty Lead – Exploring Gamification

#45: Loyalty Insights from India – Customer Strategy Network – Kunal Mohiuddin

#44: Leveraging Subscriptions to Create the Ultimate Loyalty – Repeat Spend

#43: Loyalty Marketing in B2B & Concepts Post-Covid – Dr David Cox

#42: Loyalty Leadership using NPS and Customer Lifetime Value – with Rob Markey, Bain & Company

#41: Bryan Pearson – Loyalty Personality of the Year and LoyaltyOne former CEO

#40: Loyalty Lessons From Wharton School’s Professor of Marketing

#39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler

#38: ebookers Bonus+ Rewards Programme

#37: A Compelling Concept – Return on Loyalty

#36: Rakuten Rewards

#35: What the Brits Want From Loyalty

#34: 119 Customer Loyalty Ideas to beat COVID-19

#33: Loyalty Insights from Epsilon

#32: AAdvantage & American Airlines – Caring for Loyal Customers through Challenging Times

#31: Innovative Ideas and Emerging Tech in Loyalty

#30: (Before Covid 19) Five UK Trends for 2020

#29: Rewarding Loyalty with Luxury Experiences.

#28: Corona Virus Challenges – Solutions for Convenience Retailers

#27: Customer Loyalty and Landscape Research – South African Insights

#26: Australia’s Favourite Loyalty Programme – flybuys – 5 Lessons Learned in 25 Years

#25: Skywards – Loyalty Programme for Emirates and Fly Dubai – Interview with Dr Nejib Ben Khedher

#24: Loyalty Academy and The Wise Marketer – Partnership Announcement

#23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change.

#22: Driving Loyalty Using CX or “Customer Experience” Mindset

#21: Loyalty Lessons from Australia

#20: Leveraging customer passions for your loyalty programme.

#19: Loyalty Experts Worldwide – An Interview with the “Customer Strategy Network”

#18: Trends in Loyalty – My Predictions for 2020

#17: Deon Olivier Discusses Fuel Loyalty, Health Insurance Loyalty and Propositions for Finance

#16: British Gas Rewards – Award Winning Loyalty Programme

#15: KPMG Global Report – The Truth About Customer Loyalty

#14: British Airways Executive Club – Airline Loyalty Insights

#13: Earth Rewards – A Loyalty Solution for the Environment

#12: Award-winning Loyalty in Italy – AS Roma and Advice Group

#11: Why Loyalty Programs Fail – FREE Report

#10: Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard

#9: 7 Lessons from 7 Loyalty Experts

#8: Lessons from a Loyalty Expert: Leanne Papaioannou

#7: Award-winning Loyalty Success and Storytelling in South Africa

#6: Driving Loyalty Through Charity

#5: Award-winning Loyalty – Insights from the Middle East

#4: The Loyalty Guru – An Interview with Mike Atkin

#3: Award-Winning Loyalty in Ireland

#2: Award-winning Insights from India – Sanjeev Nichani, Raymond Rewards

#1: Let’s Talk Loyalty