Airline Loyalty Schemes

Embark on a journey through the skies as we delve into the intricacies of the best airline loyalty programs in the world.


AUDIO PODCASTS


VIDEO INTERVIEWS

Airline
Loyalty
Schemes

Embark on a journey through the skies as we delve into the intricacies of the best airline loyalty programs in the world.


AUDIO PODCASTS


VIDEO INTERVIEWS

Exclusive interviews with airline loyalty program leaders

Join us as we explore what makes the very best airline loyalty schemes so compelling to travellers.

We bring you in-depth discussions with the minds behind the most renowned airline rewards programs. We’ve interviewed Emirates, British AIrways, Etihad, Air France KLM, Comarch, Cathay Pacific, American Airlines, Virgin, United Airlines, Air Canada, Air Asia, Vietnam Airlines and more.

Emirates airlines logo
American Airlines logo
British Airways logo
Virgin Atlantic logo
Etihad Airways logo
United Airlines logo
Air France KLM logo
Air Canada logo
Comarch Airlines logo
Air Asia logo
Cathay Pacific logo
Vietnam Airlines logo

Explore the best airline Loyalty TV episodes here

From innovative customer engagement tactics to cutting-edge reward structures, the masterminds behind the most acclaimed airline rewards programs reveal all in our Loyalty TV video interviews below…

https://www.youtube.com/watch?v=ld30Xgz0EQo&t=264shttps://www.youtube.com/watch?v=DpDaWFvPbrAhttps://youtu.be/8v-bWC4I4mQ?si=3fnQe_CQ0-sMESrPhttps://youtu.be/h7OLIJROnXY?si=MjZdVKQpGq82zZIKhttps://youtu.be/FfTo_o3NtPE?si=JIYT2Gzp3CQGzrRFhttps://youtu.be/o2XAs-ejUzQ?si=WH0uwT0jUm0IHWue

Podcasts that unlock the secrets of airline rewards programs

This is the premier destination for marketers wanting to harness the power of airline loyalty schemes, and as such, we’ve built a vast catalogue of podcast interviews for you to listen to as well!

Whether you’re a frequent flyer or new to the world of airline loyalty, our podcast offers invaluable insights for crafting winning passenger retention strategies. So pop your headphones on, grab a coffee and kick back with our latest episodes…



Singapore Airlines Launches Kris+ Loyalty Program in Australia (#537)


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Finnair Launches Finnair Plus Loyalty Program (#531)


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Cathay Pacific Loyalty Rewards Scheme Updates (#513)


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Flying Blue Going from Strength to Strength (#483)


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#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights


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#459: United Airline’s “Mileage Plus” – Luc Bondar Shares Loyalty Learnings and Success.


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#435: Driving Ancillary Revenue in Travel Loyalty Programs with Points and Plusgrade


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#432: Skyjoy from Vietnam – A Fascinating Coalition featuring Vietjet and HD Bank from Sovico Group Vietnam


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#426: Virgin’s Velocity – the loyalty program from Virgin Australia – Rewarding Customer Loyalty Super Fast!


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#417: Viva Aerobus Launches Compelling Loyalty Concept in Mexico


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#408: Emirates Launches “Skywards Everyday” and shares its Latest Success Driving Loyalty


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#404: Advantage from American Airlines – Insight-led Innovation & Industry Leadership


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#386: Partnerships and Personalising for Airline Loyalty Profitability


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Airline Loyalty Program Valuations with Evert de Boer (#350)


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#348: The Points Guy Highlights Customer’s Loyalty Expectations and Needs


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330: Star Alliance Goes from Strength to Strength


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#321: Falling in Love with Emirates – the “Skywards Freak” – a Platinum Passenger’s Perspective.


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#320: GiveAMile – Funding Free Flights for Final Goodbyes


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#315: Loyalty Insights from Air France – KLM’s Flying Blue Program


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#301: Loyalty Partnerships – KLM and Air France Flying Blue Program (Short Summary Show)


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#300: Air Asia Rewards Super App – Loyalty Insights from the World’s Best Low-Cost Airline


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#270: Crypto-Based Rewards – Insights and Inspiration for Travel and Hospitality


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Airline Loyalty Programs – their Role, Positioning and Potential for Even Greater Profits (#257)


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#233: Etihad Guest – Powerful Propositions Building Emotional Loyalty


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#228: Loyalty Insights from IAG Loyalty


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#224: Celebrating the Freddie Awards – The “Oscars” of Travel Loyalty


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#194: Air Canada’s Award-Winning Aeroplan Program


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Cathay Pacific Airways Launches Lifestyle & Wellness Innovations (#189)


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#173: Education and Inspiration – Ideas for Airline Loyalty Professionals


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#158: Effortless and Emotional Loyalty Concepts from Etihad Guest (Short Show Summary)


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#155: Emirates Skywards – Driving Success Through Personalisation, Partners & New Propositions


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#149: Creative Airline Loyalty Concepts from Comarch – Prepaid, Subscription or Unlimited Travel?


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#147: Flying Blue from Air France KLM Group – Loyalty & Partnerships Insights


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#143: Subscription (Paid) Loyalty in Hotels, Coffee Chains and Airlines – What’s Working?


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#111: Skywards Insights – Expansion and Inspiration Pre-Covid


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#96: IAG Loyalty Shares New Trends including eStore, new Banking Propositions and Employee Loyalty


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#91: British Airways – Summary of Insights from Loyalty Manager Niall Rooney


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Global Airline Loyalty Programme Insights with Evert de Boer (#82)


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#65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel’s Inevitable Rebound


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#56: Head for Points – Interview with the UK’s leading website for frequent flyers


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#48: Etihad Guest – Loyalty Insights from Etihad Airways


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#32: Advantage & American Airlines – Caring for Loyal Customers through Challenging Times


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#25: Skywards – Loyalty Programme for Emirates and Fly Dubai – Interview with Dr Nejib Ben Khedher


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#14: British Airways Executive Club – Airline Loyalty Insights


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Master the art of airline loyalty marketing

Step into the world of high-flying marketing strategies and explore the tactics used to keep passengers coming back for more.

Here you’ll learn how leading airlines leverage their loyalty programs to enhance customer satisfaction and retention. Plus, you’ll gather firsthand insights into the strategies that make these programs stand out from the crowd.

We dive into topics such as:

Crafting compelling loyalty promotions

Maximizing airline reward effectiveness

Personalizing the customer experience

The evolution of airline loyalty programs

Innovations in loyalty technology

The future of flight rewards programs

Subscribe to our free newsletter, for more exclusive insights from airline titans.

Be the first to hear how leading airlines leverage their loyalty programs as a cornerstone of their marketing strategy.

Sign up to our free eNewsletter to take your airline loyalty game to new heights.

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Subscribe to our free newsletter, for more exclusive insights from airline titans.

Be the first to hear how leading airlines leverage their loyalty programs as a cornerstone of their marketing strategy.

Sign up to our free eNewsletter to take your airline loyalty game to new heights.

* indicates required
/( mm / dd )I Agree


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