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“Let’s Talk Loyalty” is the first independent podcast in the loyalty marketing industry.

Paula Thomas created this show, targeted at loyalty industry professionals who create, run and promote marketing programmes that drive customer loyalty.

With the industry spending over $323 billion on customer loyalty propositions, the show brings the global loyalty community together to continually learn from each other.

“Let’s Talk Loyalty” is released three times each week on Tuesdays, Wednesdays and Thursdays.

The intention of the show is to create real value for the audience – coming from a place of leading-edge information and education in every interview.

The Founder and CEO, Paula Thomas, is an established consultant and writer in the loyalty marketing industry, with over a decade as a freelance loyalty marketing consultant across many verticals including airline, telecoms, banking, health insurance and energy utilities.

She has a written a book in the convenience retail sector entitled “Driving Loyalty in Convenience Retail” and is also a former Judge for the UK-based International Loyalty Awards.

“Let’s Talk Loyalty” is education-focused, allowing loyalty managers hear new strategies from experts as well as their peers, that they can consider using to retain their most profitable customers.

The podcast supports the industry with year-round learning for those who love to listen to learn.

In partnership with

Insights Partners

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Airline Loyalty Podcasts
Hotel Loyalty Podcasts
Banking & Insurance Loyalty Podcasts
Retail Loyalty Podcasts
Loyalty Insights & Reports Podcasts