Paula Thomas

Paula Thomas is an award-winning podcaster and online TV host with over twenty-five years blue-chip marketing experience, who created “Let’s Talk Loyalty” in 2019, the world’s first podcast dedicated to loyalty marketing professionals, followed by Loyalty.TV in 2023.

“Let’s Talk Loyalty” and “Loyalty.TV” are now leading media sources in the loyalty marketing industry globally.To date, these shows have been downloaded over a quarter of a million times, and the podcast is ranked in the top 3% of all podcasts worldwide.

“Let’s Talk Loyalty” and “Loyalty.TV” are proud to interview the world’s leading loyalty practitioners.Global/Fortune 500 brands who have appeared on these industry shows include McDonald’s, Microsoft, Ikea, American Airlines, Emirates Airline and Boots (UK) among others, and to date, the show has released over four hundred and fifty episodes exploring world class customer loyalty concepts.

She is a former judge for the “International Loyalty Awards”, and the author of the book “Driving Loyalty in Convenience Retail”.

She holds an Executive MBA from Ireland’s top university and is a “Certified Loyalty Marketing Professional”.