The Best Hotel Loyalty Reward Programs in the World
In these episodes, we delve into the intricacies of the very best hotel loyalty rewards programs in the world with the people that designed them.
Exclusive interviews with hotel loyalty program leaders
Join us as we explore what makes the very best hotel loyalty schemes so compelling to travellers and discover what keeps guests coming back for more.
We bring you in-depth discussions with the minds behind the most renowned hotel loyalty programs. We’ve interviewed IHG, Langham, Accor, Jumeirah, Shangri-La, MGM Resorts and more.
Explore the best hotel loyalty programs on Loyalty TV
From innovative customer engagement tactics to cutting-edge reward structures, the masterminds behind the best hotel loyalty rewards programs reveal all in our Loyalty TV video interviews below…
Podcasts that unlock the secrets of hotel rewards programs
This is the premier destination for hospitality marketers wanting to harness the power of a hotel loyalty scheme, and as such, we’ve built a vast catalogue of podcast interviews for you to listen to as well!
Whether you’re a newbie to guest experiences or a seasoned hospitality marketer, our podcast offers invaluable insights for crafting winning customer retention strategies.
So pop your headphones on, grab a coffee and kick back with our latest episodes…
#573: Global Hotel Loyalty Insights with GHA Discovery
#561: IHG One Rewards from IHG Hotels and Resorts
#543: Langham Hospitality Group Launches “Brilliant by Langham”.
#501: MGM Resorts International – Leveraging Loyalty to Win Hearts and Minds
#489: Omni Hotels and Resorts – Loyalty Insights from a Luxury Brand
#359: Live Limitless with ALL from Accor – Industry Leading Loyalty Insights from Mehdi Hemici
#314: Loyalty in Luxury Hospitality with Iconic Dubai Brand – Jumeirah Group
#251: Digital Transformation with RSVP Rewards from the Sandman Hotel Group
#218: Anantara, Avani, Kempinski – Leveraging the GHA “Discovery” Program To Drive Customer Loyalty for Independent Hotel Brands
#213: Relaunching The Shangri-La Hotel Rewards Program
#163: Accor’s Live Limitless Programme Focuses on Passion and Partnerships
#156: Kimpton Hotels Loyalty Insights with Shirley King (Short Summary Show)
#47: Shirley King – Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
Master the art of hotel loyalty marketing
Step into the world of elite hotel loyalty marketing and discover the strategies that keep guests returning for unforgettable experiences. Here, you’ll uncover how top resorts craft their loyalty programs to elevate customer satisfaction, encourage longer stays, and create lasting relationships.
From exclusive perks to personalised guest experiences, explore the innovative tactics that set these reward programs apart, driving engagement and building brand loyalty that goes beyond a single stay.
We dive into topics such as:
- Crafting compelling loyalty promotions
- Maximizing reward effectiveness
- Personalizing the customer experience
- The evolution of hotel rewards
- Innovations in loyalty technology
- The future of hotel rewards programs
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