Vietnam Airlines Shares Lotusmiles Loyalty Insights: Empowering Customers to Earn More and Burn More

Loyalty TV | Dec 14, 2023

Today we are back in Asia, this time in Vietnam to learn all about Lotusmiles, the loyalty programme for Vietnam Airlines.

Vietnam Airlines is part of the SkyTeam Alliance and our guest today is Thi Thu Hien Tran⁠, Deputy Director of Lotusmiles, based in Hanoi in Vietnam.

Hien shares the journey for Lotusmiles from its original launch in 1999 through to today and their latest achievements in loyalty.

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